Last updated: November 2026

Privacy Policy

1. Introduction

AI Lumière (“we”, “us”) is committed to protecting your privacy and being transparent about how we collect, use and protect personal data. This policy explains what we collect, why, and what rights you have.

By using our website and services you accept this policy.

2. Data controller

AI Lumière is the data controller for personal data collected through our website and services. Contact details are in section 13.

3. Information we collect

Contact and project data. Name, email address, phone number, company, project details and budget range, when you fill in a form, request a quote or book a call.
Waitlist data. Your email address and language, when you join the waitlist for our platform.
Client materials. Photos, footage, scripts, references and other materials you send us for a project.
Billing data. Details needed to issue quotes and invoices.
Usage data. Technical data such as IP address and browser type, processed by our hosting provider and embedded services.
Communications. Our correspondence with you.

4. How we use your data

To answer your requests, prepare quotes and deliver projects.
To communicate with you about your project, by email or call.
To send you information about our platform and studio, with your consent, if you join the waitlist.
To meet legal and accounting obligations.
To keep our website secure and improve it.

5. Legal basis

Your consent, for the waitlist and marketing messages.
Performance of a contract, or steps taken at your request before a contract.
Compliance with legal obligations.
Our legitimate interests, such as keeping the website secure and improving our services.

6. Data retention

We keep personal data only as long as needed for the purpose it was collected for, to meet legal requirements, or to resolve disputes. Enquiries that do not lead to a project are deleted or anonymised after a reasonable period. Materials you supply for a project are deleted on request once the project is closed, unless your contract says otherwise.

7. Your rights

If you are in the European Economic Area, you have the following rights:

Right to access: request a copy of your personal data.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your data, subject to legal limits.
Right to restrict processing: limit how we use your data.
Right to data portability: receive your data in a structured format.
Right to object: object to processing based on legitimate interests, including direct marketing.
Right to withdraw consent: where processing is based on consent, withdraw it at any time.

To exercise them, write to welcome@ailumiere.com. You can also lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with your local authority.

8. Cookies and embedded content

Our website uses only what is needed for it to work. Embedded services such as our video player (Kinescope) and booking tool (Calendly) may set their own cookies or collect technical data under their own policies. You can manage cookies in your browser settings.

9. Service providers

We use trusted providers to run our services: for example hosting, form handling and automation, a contact database, email delivery, video hosting and appointment scheduling. They process data on our behalf and under confidentiality and data-protection commitments. We do not sell or rent personal data.

10. International transfers

Some providers may process data outside the European Economic Area. In that case we rely on safeguards recognised under GDPR, such as Standard Contractual Clauses.

11. Security

We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or disclosure. No online service is entirely secure, so we also encourage care when sharing sensitive information.

12. Children

Our services are not intended for people under 16. If we learn that we hold data from a child without parental consent, we will delete it.

13. Contact

For questions about this policy or to exercise your rights:

Email: welcome@ailumiere.comPostal address: 58 Rue Monceau, 75008 Paris, France

14. Changes

We may update this policy. Changes are posted on this page with a new “Last updated” date.