Privacy Policy
Last Updated: 9 May 2025
1. Introduction
AI Lumière ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, process, and protect your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect and process the following types of data:
We process your personal data for the following purposes:
We process your personal data based on one or more of the following legal grounds:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. Once no longer needed, data will be securely deleted or anonymized.
6. Data Protection & Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no online service can be entirely secure, and we encourage you to take precautions when sharing personal information online.
7. Your Rights (Under GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
8. Cookies & Tracking Technologies
We use cookies to enhance your experience. These include:
You can manage cookie preferences in your browser settings. For more details, please see our [Cookie Policy].
9. Third-Party Services & Data Sharing
We may share data with third-party service providers to facilitate our services (e.g., payment processors, analytics providers). We do not sell or rent your personal data to third parties. All data sharing is conducted under strict confidentiality agreements and in compliance with applicable laws.
10. International Data Transfers
As we operate in multiple regions, your data may be processed outside your country of residence. We ensure that any cross-border data transfers comply with GDPR and other relevant regulations, including using Standard Contractual Clauses (SCCs) where applicable.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. If we become aware that we have collected personal data from a minor without parental consent, we will take steps to remove it.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
1. Introduction
AI Lumière ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, process, and protect your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect and process the following types of data:
- Personal Data: Your name, email address, phone number, billing details, and any other information you provide when registering or using our services.
- Usage Data: Information on how you interact with our website, including IP address, browser type, and cookies.
- AI-Generated Content: Any media, text, or inputs you provide for content generation using our AI tools.
- Communications Data: Records of interactions with our customer support and service teams.
We process your personal data for the following purposes:
- To provide and improve our AI-powered video services.
- To communicate with you regarding inquiries, updates, or support requests.
- To ensure compliance with legal obligations and company policies.
- To analyze usage trends and enhance our platform’s performance.
- To deliver personalized content, marketing communications, and promotions (with your consent).
We process your personal data based on one or more of the following legal grounds:
- Your consent (for marketing and non-essential cookies).
- Performance of a contract (when providing AI Lumière services).
- Compliance with legal obligations.
- Legitimate interests (such as improving our platform and preventing fraud).
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. Once no longer needed, data will be securely deleted or anonymized.
6. Data Protection & Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no online service can be entirely secure, and we encourage you to take precautions when sharing personal information online.
7. Your Rights (Under GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal limitations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Opt out of direct marketing and automated decision-making.
- Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
8. Cookies & Tracking Technologies
We use cookies to enhance your experience. These include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To understand usage patterns and improve services.
- Marketing Cookies: To provide relevant advertising and content.
You can manage cookie preferences in your browser settings. For more details, please see our [Cookie Policy].
9. Third-Party Services & Data Sharing
We may share data with third-party service providers to facilitate our services (e.g., payment processors, analytics providers). We do not sell or rent your personal data to third parties. All data sharing is conducted under strict confidentiality agreements and in compliance with applicable laws.
10. International Data Transfers
As we operate in multiple regions, your data may be processed outside your country of residence. We ensure that any cross-border data transfers comply with GDPR and other relevant regulations, including using Standard Contractual Clauses (SCCs) where applicable.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. If we become aware that we have collected personal data from a minor without parental consent, we will take steps to remove it.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: welcome@ailumiere.com
- Postal Address: Imaginarium building- 99a boulevard Descat - 59200 Tourcoing - France
